Because we put you first. We know you seek rapid responses to your request. Everything we do is planned around your best interests. We try and anticipate every eventuality. We know the pitfalls in the travel jungle and help you navigate around them.
Well actually, it’s all about you!
Without you there is no us!
When Jeanette and Andrew set up the agency in 2006, we knew it would be an enormous challenge.
There is so much competitiion amongst travel suppliers.
It is even more difficult for the public to decide what course of action to take. Where to go. How to book.
So we try and keep it simple.
Many of our long-standing clients are too busy, and have little time, to sit for hours in front of a computer. No fun. Having had the idea to travel somewhere [for pleasure or on business - it is all the same to us] clients want to know that the most convenient and quickest method will be organised for the best value. True?
Jeanette & Andrew know their way around the travel jungle. Much of what we do involves suppliers who's quality of work and service is, frankly,out of their control [e.g. airlines, hotels etc.]. But we make it our business to work only with those whoi share our high standards and with whom we have worked for many years.
Virtually all our business is derived from those long-standing patrons who re-book tiome and time again - over 95%! And from recommendations to others by our clients. This is the test.
Andrew and Jeanette have worked together for over 20 years. We share an affinity for what the discerning client requires. We put you first. Always.
We intend to stay small and focused. This way we can exercise personal control over all aspects of your arrangements. We want to be the best, not the biggest. We need your feedback about what we are doing and how we are doing it. We are absolutely dependent on your views and assessment of our service.
Price. We believe you know well enough what things should cost. Travelling today is so competitive and prices are sometimes difficult to compare. Wherever possible, the hotels with whom we are working are small and charming with impeccable service. This, you tell us, is what you prefer. However, if on occasions you have your own preference or you find our costs too expensive, we can discuss alternatives. The main thing is to contact us and discuss what suits you best.
Above all, we want you to feel comfortable and relaxed in the knowledge your arrangements are in good hands. That we truly and passionately care about you and your well-being. Because we do.
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